The Importance of Social Embeddedness: Churn Models at Mobile Providers
نویسندگان
چکیده
* Acknowledgement: In 2012, an earlier version of this paper received the Best Application Paper Award at the 3rd Annual Conference of the European Decision Sciences Institute; comments received during the conference and later by the Decision Sciences review team are gratefully acknowledged. Thanks are due to Péter Csóka and Gábor Szabó for their invaluable help with the preparation of this paper. Thanks are also due to the analysts of the mobile telecommunications company providing the data for their technical support and suggestions. Editorial assistance by Anamaria M. Cristescu-Martin is greatly appreciated. Financial support from TÁMOP 4.2.1.B-09/1/KMR-20100005 is gratefully acknowledged.
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ورودعنوان ژورنال:
- Decision Sciences
دوره 45 شماره
صفحات -
تاریخ انتشار 2014